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PURCHASE & SUPPORT

We want to ensure you get the right product you are looking for. Call us on the phone, visit one of our locations or contact us by clicking here and filling in our contact form. We will answer you promptly.

AT YOUR SERVICE

We don’t believe we can be successful if we don’t serve you well. Anything you want to talk about, whether it is’ getting advice on the right drones, choosing between cases, or getting that new product to work, we are here to help you. We love to hear from you!

SECURE AND SAFE

PRIVATE

We have laid out our approach to your private data in an unambiguous privacy policy found here. Quite simply, we promise to treat your private information the way we treat our own.

BILLING

For online purchases, we accept all major credit cards – MasterCard · Visa · Discover · American Express · JCB · China Union Pay · Diners Club International.

Customers with USA billing addresses will not be charged until the order is processed for shipping. However, a credit card authorization hold occurs at the time the order is placed. Credit card customers with non-USA billing addresses will be charged in full at the time of purchase.

RETURNS & REFUNDS

We have an easy 30-day return policy subject to certain limitations and exclusions. Please see the details on our Return Policy.

100% SATISFACTION

We want you to be delighted with everything we do. We want every interaction to be easy, fast, secure, and high quality. If there is anything that does not meet your expectations, please contact us and give us a chance to fix it.

We want you to be completely satisfied with everything we do from your first interaction with us to your receipt and usage of the item you purchase from us. We want every interaction to be easy, fast, secure and high quality. If there is anything that does not meet your expectation, then please contact us and give us a chance to fix it. We know that when you buy something from us, you give us your trust, and we promise to never violate that trust. Let us prove you right!

Every interaction between us is using the state of the art security. Notice the lock on your browser address bar? That shows that every page on our website is being served using the most secure SSL method. And when you hit the purchase button and provide us with sensitive information such as credit card number or addresses, we step it up a next level ensuring that this information could not be accessed by anyone without your permission. We promise to treat your information with the same care we treat our own.

We are here for you. We don’t believe we can be successful if we don’t serve you well. So we are here at your beck and call. Anything you want to talk about, whether its’ getting advice on the right drones, choosing between cases, or getting that new product to work, we are here to help you. You can send us a message by filling in our contact form hereand we will get back to you as soon as possible, or you can call us at one of the numbers listed below on every page. We love to hear from you!

USA

Address: 2402-A Valleydale Road,
Birmingham, AL 35244
Telephone: (+1) 866 542 7024
Telephone: (+1) 205 677 3700

Address: 215 The Road to Waterfordbay,
Melbourne Beach, FL 32951
Telephone: (+1) 205 677 7024

Address: 16192 Coastal Highway,
Lewes, DE 19958
Telephone: (+1) 302 200 9311

Canada

Address: 121 1st Street,
South Vulcan, Alberta T0L 2B0 Canada
Telephone: (+1) 587 793 0710

Philippines

Address: Unit 33 IJK Philexcel Business Park,
M.A. Roxas Highway, Clark Freeport Zone,
Pampanga, Philippines 2010
Telephone: (+63) 45 499 5443

email: sales@viper-drones.com

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