DJI

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PURCHASE & SUPPORT

We want to ensure you get the right product you are looking for. We love this stuff and are happy to hear from you about any questions you might have. Go ahead, call us on the phone, visit one of our locations or contact us by clicking here and filling in our contact form. We promise to answer you promptly.

AT YOUR SERVICE

We are here for you. We don’t believe we can be successful if we don’t serve you well. So we are here at your beck and call. Anything you want to talk about, whether it is’ getting advice on the right drones, choosing between cases, or getting that new product to work, we are here to help you. You can send us a message by filling in our contact form here, and we will get back to you as soon as possible, or you can call us at one of the numbers listed below on every page. We love to hear from you!

SECURE AND SAFE

Every interaction between us is using the state of the art security. Notice the lock on your browser address bar? That shows that every page on our website is being served using the most secure SSL method. And when you hit the purchase button and provide us with sensitive information such as credit card number or addresses, we step it up to a next-level, ensuring that no one could access this information without your permission. We promise to treat your information with the same care we treat our own.

PRIVATE

We know that when you provide us information, it should only be used to serve you better. Your information should be protected and not abused. We have laid out our approach to your private data in an unambiguous privacy policy found here. Quite simply, we promise to treat your private information the way we treat our own.

BILLING

For online purchases, we accept all major credit cards – MasterCard · Visa · Discover · American Express · JCB · China Union Pay · Diners Club International.

Customers with USA billing addresses will not be charged until the order is processed for shipping. However, a credit card authorization hold occurs at the time the order is placed. Credit card customers with non-USA billing addresses will be charged in full at the time of purchase.

RETURNS & REFUNDS

We have an easy 30-day return policy subject to certain limitations and exclusions. Please see the details on our Return Policy.

100% SATISFACTION

We want you to be delighted with everything we do, from your first interaction with us to your receipt and usage of the item you purchase from us. We want every interaction to be easy, fast, secure, and high quality. If there is anything that does not meet your expectations, please contact us and give us a chance to fix it. We will happily refund your purchase within 30 days if it has not been opened. Our full refund and return policy are found here: Return Policy. We know that when you buy something from us, you give us your trust, and we promise never to violate that trust. Let us prove you right!

DJI Matrice M300 RTK

DJI Matrice M210 RTK FLIR Thermal Imaging Kit

DJI Matrice M210 FLIR Thermal Imaging Kit

DJI Matrice M200 FLIR Thermal Imaging Kit

Viper FLIR Aerial Utility Kit Radiometric (30Hz)

Viper FLIR Aerial First Responder Advanced Kit

Viper FLIR Aerial First Responder Basic Kit

Viper FLIR Aerial Commercial Building Inspection Kit (Radiometric)

Viper FLIR Aerial Commercial Building Inspection Kit

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